JHARKHAND FOODS is an online grocery and e-commerce company dedicated to delivering quality food and grocery products conveniently to your doorstep. We value your trust and are committed to protecting your personal data with transparency and care.
Privacy Policy
About JHARKHAND FOODS
Information We Collect
We collect information to provide better services and improve your shopping experience. The types of information we collect include:
Personal Information
Basic Details
Name, contact number, email address
Address Information
Billing and delivery addresses
Optional Information
Date of birth (optional)
Payment Information
Payment Details
UPI ID, debit/credit card details, wallet details (processed securely via payment gateways)
Technical and Usage Information
Device Information
IP address, device type and ID, browser type and version
Usage Data
App usage statistics, location data (if permission granted)
Tracking Technologies
Cookies and tracking pixels
Communications
Customer Communications
Messages or feedback sent via customer support, chat, or email
How We Use Your Information
We use your information for purposes including but not limited to:
Order Processing
Processing and fulfilling your orders
Service Delivery
Delivering products and services
Order Communication
Sending order confirmations, invoices, and updates
Customer Support
Providing customer support
Personalization
Personalizing offers, promotions, and recommendations
Service Improvement
Improving our website, app, and user experience
Security
Detecting and preventing fraud or unauthorized transactions
Legal Compliance
Complying with legal and regulatory requirements
Data Storage and Security
We implement strict security practices to protect your data from unauthorized access, disclosure, alteration, or destruction.
Encryption
All sensitive data (like payment details) is encrypted during transmission
Secure Storage
We store your data on secure servers with restricted access
Data Retention
Data is retained only as long as necessary for business, legal, or security purposes
Important Notice
No online platform is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
Sharing of Information
We may share your information only in the following cases:
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information for marketing purposes.
Your Rights
You have the right to:
Access
Access the personal data we hold about you
Correction
Request corrections or updates
Withdraw Consent
Withdraw consent for specific uses
Deletion
Request deletion of your data (subject to legal obligations)
Opt-Out
Opt out of marketing communications
How to Exercise Your Rights
To exercise any of these rights, please contact us at the details provided in the Contact Us section.
Third-Party Links and Services
Our Platform may contain links to third-party websites or apps. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any information.
Children's Privacy
JHARKHAND FOODS does not knowingly collect personal data from children under 18 years of age. If you believe a minor has provided us with personal information, please contact us for immediate deletion.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
JHARKHAND FOODS
Address
Chas, Bokaro, Jharkhand - 827013
support@jharkhandfoods.com
Phone
+91 88252 00897